me&u - Slow Loading Menu Pages – Incident details

All systems & regions operational

Slow Loading Menu Pages

Resolved
Degraded performance
Started almost 3 years agoLasted about 1 hour
Updates
  • Resolved
    UTC
    Resolved

    Issue has been resolved. We are no longer seeing timeout errors related to the Guest Menu pages.

  • Monitoring Fix
    UTC
    Monitoring Fix

    We've scaled up our server capacity to handle the increase in load. We are seeing timeout errors resolve and load is dropping. The team is still working on a permanent solution to this issue.

  • Identified
    UTC
    Identified

    We've identified the cause of the issue and are now actively working on implementing a resolution.

  • Investigating
    UTC
    Investigating

    We're currently investigating reports of Guest Menu pages loading slowly and timing out for some users.