Notice history

May 2023

Jun 2023

Jul 2023

May 2023

Jun 2023

Jul 2023

May 2023

Jun 2023

Jul 2023

No notices reported this month

Resolved
June 20, 2023 at 7:02 AM
Resolved
June 20, 2023 at 7:02 AM
Chat support is now available
Investigating
June 20, 2023 at 5:23 AM
Investigating
June 20, 2023 at 5:23 AM
There is currently an issue with our support provider that may cause chat messages to not reach our support team. If you require assistance, please reach out to us via email at support@mryum.com

Resolved
June 18, 2023 at 5:47 AM
Resolved
June 18, 2023 at 5:47 AM
This incident has been resolved.
Monitoring Fix
June 18, 2023 at 5:29 AM
Monitoring Fix
June 18, 2023 at 5:29 AM
A scheduled maintenance by our Chat Support provider is preventing live chat support. If you need to get in touch, please e-mail us at hospo@mryum.com

Resolved
June 17, 2023 at 9:40 AM
Resolved
June 17, 2023 at 9:40 AM
This incident has been resolved.
Monitoring Fix
June 17, 2023 at 9:34 AM
Monitoring Fix
June 17, 2023 at 9:34 AM
We have released a fix to address an issue and are actively monitoring the results. Guests may experience slower menu loading times while the system recovers.
Investigating
June 17, 2023 at 9:28 AM
Investigating
June 17, 2023 at 9:28 AM
We are currently investigating this incident and we will provide further updates as it becomes available.

Resolved
June 06, 2023 at 12:58 AM
Resolved
June 06, 2023 at 12:58 AM
This incident has been resolved.
Monitoring Fix
June 06, 2023 at 12:54 AM
Monitoring Fix
June 06, 2023 at 12:54 AM
We have deployed a fix for the issue and are currently monitoring the rollout to ensure that it has been effective in resolving the problem. Our incident response team is closely monitoring the situation and any related systems to ensure that there are no further issues. We will continue to monitor the situation and provide updates as necessary.
Investigating
June 06, 2023 at 12:42 AM
Investigating
June 06, 2023 at 12:42 AM
We are currently investigating this incident.

Resolved
June 02, 2023 at 1:04 AM
Resolved
June 02, 2023 at 1:04 AM
This incident has been resolved.
Monitoring Fix
June 02, 2023 at 12:59 AM
Monitoring Fix
June 02, 2023 at 12:59 AM
We implemented a fix and are currently monitoring the result.
Identified
June 02, 2023 at 12:58 AM
Identified
June 02, 2023 at 12:58 AM
We are continuing to work on a fix for this incident.
Investigating
June 02, 2023 at 12:51 AM
Investigating
June 02, 2023 at 12:51 AM
We are currently investigating this incident. We shall keep this page updated

Resolved
May 19, 2023 at 8:00 PM
Resolved
May 19, 2023 at 8:00 PM
This incident has been resolved.
Investigating
May 19, 2023 at 7:41 PM
Investigating
May 19, 2023 at 7:41 PM
We are currently investigating this incident.
Orders should still be reaching the POS and kitchens. Please reach out to chat support if not

May 2023 to Jul 2023

me&u - Notice history